Sky to raise its broadband and TV prices in April

Learn whether you'll be affected - and what your options are

Economy 22:33 19.02.2019

Sky has announced that some of its prices will rise in April, with an average increase of 5%. The price hikes will affect broadband deals, television deals and phone calling costs. Sky says it will write to affected customers by Thursday 21 February to inform them of the impending changes. If you’re unhappy with the new prices, you may be able to cancel your contract penalty-free. We’ve surveyed over 7,000 broadband customers about their experiences with twelve of the biggest broadband providers. See how Sky stacks up against the others in our guide to the best and worst broadband providers of 2019.

How are Sky’s prices changing? Here are the deals that will be affected: Broadband Sky Broadband will increase by £1 a month across all packages Sky Fibre Broadband will increase by £2 a month across all packages TV Sky Entertainment will increase to £27.00 from £25 Sky Multiscreen will increase to £13.00 from £12 Ultimate On Demand will increase to £12.00 from £10 Sky Cinema With Sports will increase to £11.00 from £10 Sky Cinema Without Sports will increase to £19.00 from £18 Sky Cinema will increase to £11 for new customers (currently £10) Phone Sky Talk Anytime Extra deals will increase to £10 from £8 Sky Talk Evenings and Weekends Extra deals will increase to £5 from £4 Sky Sports, Sky Go, Sky HD and Sky Cinema for those in-contract will all remain at the same price. TV and broadband bills are set to rise on April 1st and calling prices to rise on May 1st.

What are your rights when prices rise? Whether you can exit your deal without penalty depends on the type of deal you have: If you’re within the minimum terms of your contract, you can cancel without paying a penalty within 30 days of receiving notice of the price increase. If you’re outside of the minimum terms of your TV or broadband contract, you can cancel for free. Simply contact Sky customer support and ask for a contract cancellation.

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